Terms & Conditions

Welcome to SSB Link Internet. These Terms and Conditions ("Terms") govern your use of our internet services, website, and any related services provided by SSB Link Internet.

1. Acceptance of Terms

By subscribing to or using our services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our services.

2. Services Offered

We provide broadband internet services to residential and commercial customers. Service availability depends on your location and infrastructure.

3. User Responsibilities

• You must provide accurate and up-to-date information during registration.
• You are responsible for maintaining the confidentiality of your login credentials.
• You agree not to use the service for any illegal or unauthorized purpose.

4. Payment & Billing

Service fees are billed monthly or as per your selected package. Failure to pay on time may result in service suspension or termination. Payments are non-refundable except as stated in our Refund Policy.

5. Fair Usage Policy

Our Fair Usage Policy applies to all unlimited plans. Excessive use of bandwidth that affects other users may lead to speed limitation or service review.

6. Suspension & Termination

We reserve the right to suspend or terminate your account for violation of these Terms, abuse of service, or if required by law enforcement.

7. Limitation of Liability

We are not liable for any damages resulting from service interruptions, data loss, or any issues beyond our control including natural disasters or third-party failures.

8. Changes to Terms

We may update these Terms from time to time. Updated versions will be posted on our website with the effective date.

9. Contact Us

If you have any questions regarding these Terms, please contact us:

• Email: info@ssblinkinternet.com
• Phone: +8801749878408
• Address: Bagcala, Fulbaria, Kaliakur, Gazipur, Dhaka

Last Updated: June 1, 2025